The most effective and efficient way to exercise your privacy rights is through the use of our Individual Rights Management Portal. You may select the action you wish to take and submit a request here. Depending on the nature of your request, we may require additional verification of your identity.
Deletion Requests. In order to best protect the sensitive contents in your vault from inadvertent deletion, initiate the deletion of your LastPass account and vault data by following the steps located here. If you are not a current LastPass user or if you wish to delete other information LastPass may maintain outside of your LastPass vault (for instance your billing address or your name), you may do so here.
Access Requests. Due to our zero-knowledge security model, we do not maintain a decrypted copy of end user LastPass vaults for security purposes. Therefore, the only means to export the contents of your vault in an unencrypted form is to successfully log into your account from your own device and follow the steps located here. If you wish to exercise your access rights for other information LastPass may maintain outside of your LastPass vault, please do so here.
Cookies. For more information about Cookies and related technologies used by LastPass to provide our services and operate our website(s) and to exercise your choices with respect to those Cookies, please see our Cookie Notice. If you wish to opt-out of having the information these technologies collect used for the purpose of serving you targeted ads, you may opt-out here.
Want to learn more about LastPass’ approach to privacy and security? Visit our Trust Center, here.